Returns & Exchange
Exchange Policy
We provide 30 Day (from the delivery date) hassle-free exchange guarantee. Just let us know which style/size you would exchange. The exchange will be shipped within 2 business days after receiving the return. Return shipping is not covered.
* International orders can only be returned for a refund, we do not offer exchanges.
Return Policy
We’ll gladly take any unsatisfied item back within 30 days of delivery. Just be sure you have not worn or altered it. Attached tags and a copy of the receipt will be needed. Eligible returns will be credited to your original form of payment.
* When a package is returned to the shipper if UPS/USPS cannot complete delivery or if delivery is refused, we will deduct the return shipping from your refund to cover shipping and any other charges involved.
Step-by-step Return Instruction
Step 1 - Email
Email info@Suits99.com with your order number and reason for return. We'll reply to you with the return instruction details by email.
Step 2 - Ship
Ship the item back to us in its original, unused condition with its original tags attached, hanger, and bag within 30 days for a refund.
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The original receipt or the copy inside the package is required.
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For returning a suit or walking suit, customers need to return all blazers, pants, vests, and accessories if any.
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No signature required service is accepted at the return center.
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Suits99 is not responsible for any return sent to any other address or items damaged or lost in the returns process.
- If you accidentally sent the wrong item to us for return/exchange, please contact us as soon as possible. We cannot guarantee your item will be found and returned, and no compensation is provided.
Step 3 - Refund
- Refund will be processed within 5 business days of receiving your return. All refund goes directly back to the original payment method.
- We reserve the right to refund based on returned item's condition. We will email you with refund details. Shipping is a service and it is non-refundable. A restocking fee might be charged for packaging, handling, and any other cost during the restocking process.
- Return shipping will NOT be covered.
- FINAL SALE items cannot be returned for exchange, credit, or refund.
CONTACT US / EMAIL
Please feel free to contact the Suits99 team for your return/exchange.
Email: info@Suits99.com