Returns & Exchange

Exchange Policy

We provide 30 Day (from the delivery date) hassle-free exchange guarantee. Just let us know which style/size you would exchange. The exchange will be shipped within 2 business days after receiving the return. Return shipping is not covered

* International orders can only be returned for a refund, we do not offer exchanges.


Return Policy

We’ll gladly take any unsatisfied item back within 30 days of delivery. Just be sure you have not worn or altered it. Attached tags and a copy of the receipt will be needed. Eligible returns will be credited to your original form of payment. 

* When a package is returned to the shipper if UPS/USPS cannot complete delivery or if delivery is refused, we will deduct the return shipping from your refund to cover shipping and any other charges involved.


Step-by-step Return Instruction

Step 1 - Email 

Email with your order number and reason for return. We'll reply to you with the return instruction details by email. 

Step 2 - Ship 

Ship the item back to us in its original, unused condition with its original tags attached, hanger, and bag within 30 days for a refund.

  • The original receipt or the copy inside the package is required.
  • For returning a suit or walking suit, customers need to return all blazers, pants, vests, and accessories if any.
  • No signature required service is accepted at the return center. 
  • Suits99 is not responsible for any return sent to any other address or items damaged or lost in the returns process.
  • If you accidentally sent the wrong item to us for return/exchange, please contact us as soon as possible. We cannot guarantee your item will be found and returned, and no compensation is provided.

Step 3 - Refund

  • Refund will be processed within 5 business days of receiving your return. All refund goes directly back to the original payment method.
  • We reserve the right to refund based on returned item's condition. We will email you with refund details. Shipping is a service and it is non-refundable. A restocking fee might be charged for packaging, handling, and any other cost during the restocking process.
  • Return shipping will NOT be covered.
  • FINAL SALE items cannot be returned for exchange, credit, or refund. 


Please feel free to contact the Suits99 team for your return/exchange.